Our Sing United Family Safeguarding Policy

  1. Introduction and Principles

Sing United Family agrees that we have a duty to keep children and young people safe when in our care and that action must be taken if any situation causes concern.

Sing United Family acknowledges the duty of care to safeguard and promote the welfare of children and young people and is committed to ensuring that safeguarding practices reflect statutory responsibilities.

This policy aims to ensure that regardless of age, ability or disability, gender reassignment, race, religion or belief, sex or sexual orientation, or socio-economic background, all children and young people should be:

  • Listened to and heard
  • Valued and treated as individuals
  • Respected for their identity
  • Encouraged and praised
  • Involved in decisions, as appropriate
  • Have a positive and enjoyable experience whilst with Sing United Family, in a safe environment
  • Protected from abuse whilst participating in Sing United Family activities


As part of our Safeguarding Policy, with regards to children and young people, Sing United Family will:

  • Accept the responsibility to take reasonable and appropriate steps to ensure their welfare
  • Promote and prioritise their safety and wellbeing
  • Ensure that all volunteers understand their roles and responsibilities in respect of safeguarding
  • Ensure appropriate action is taken in the event of incidents or concerns of abuse and support provided to the individual(s) who raise or disclose the concern
  • Ensure that safeguarding concerns are raised and appropriate advice is sought
  • Ensure robust safeguarding arrangements and procedures are in operation


The policy will be widely promoted and is mandatory for everyone involved with Sing United Family.

Failure to comply with the policy and procedures will be addressed without delay and may ultimately result in dismissal or exclusion from Sing United Family.


  1. Disclosure and Barring Services (DBS) Checks

The policy acknowledges that although we are not obliged to have a DBS check, Collette Brady (Sing United Family Leader), has a DBS certificate and has also had safeguard training.


  1. Safeguarding Children and Young People

i Good Practice

Sing United Family will adopt the following good practise in relation to safeguarding children in their care.

  • Members of the Sing United team and any volunteers will avoid being alone with a child or young person at any time.
  • All parents should be encouraged to accompany children during activities outside of the rehearsal venues.
  • All children and young people should be treated with respect and have a right to personal privacy.
  • Be aware that any contact with a child or young person may be misinterpreted.
  • Challenge unacceptable behaviour and report all allegations or suspicions of abuse.
  • If a Sing United Team member or volunteer has a safeguarding concern about a child or young person, then they should seek advice or report these concerns following the guidance in Section 5.

ii Safeguarding Unaccompanied Children and Young People

Sing United Family will adopt the following guidelines if a child is unaccompanied at rehearsals.

  • Sing United Family Leader, team members and volunteers should avoid being alone with the child.
  • Children and adults will use separate toilets at rehearsal venues or be encouraged to use the facilities before rehearsals begin.
  • Sing United Family Leader and team members should not allow any child under 11 to leave the rehearsal venues. Young people between 11 and 16 may make their own way home onlyif permission has been granted by their parents and this has been communicated to the Sing United Family Leader.
  • If a Sing United Family Leader, team members or volunteer has safeguarding concerns about an unattended child in rehearsals, they should seek advice or report these concerns following the guidance in Section 5.
  • If any child has been left alone after rehearsals or is collected late, the Sing United Family Leader will ring a responsible adult to collect them from a phone list provided.
  • The identity of the responsible adult must be determined before the child is transferred into their custody.
  • The following details of children and young people mustbe collected from the responsible adult before rehearsals begin.
  • Name and address of child
  • Name of parent / guardian, address and contact telephone number. Relationship to child.
  • Name of another responsible adult as another contact, telephone number and relationship to child.

If any of these details change, the Sing United Family Leader must                      be informed as soon as possible.

  • If not accompanying children in rehearsal, parents must inform the Sing United Family Leader who is collecting their child at the end of rehearsal. If this is likely to change, please communicate this.
  • The safeguarding lead must be informed of any incidences of unaccompanied children in rehearsals.


  1. Data Protection and Information Sharing


i Data Protection

The Data Protection Act 2018 controls how your personal information is used by organisations, businesses or the government.

The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR).

Everyone responsible for using personal data has to follow strict rules called ‘data protection principles’. They must make sure the information is:

  • used fairly, lawfully and transparently
  • used for specified, explicit purposes
  • used in a way that is adequate, relevant and limited to only what is necessary
  • accurate and, where necessary, kept up to date
  • kept for no longer than is necessary
  • handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage


ii Photo and Video Consent


We will look for Parents / Guardians to give us permission to take photos and videos of your child and use these in our printed and online publicity. This may include the right to use the image or video on our website, social media page, printed and online publicity and potential press releases. You will be asked to complete a consent form when registering.


iii Information Sharing

The GDPR and Data Protection Act 2018 do not prevent, or limit, the sharing of information for the purposes of keeping children and young people safe.

Information sharing is essential for effective safeguarding and promoting the welfare of children and young people. It is a key factor identified in many serious case reviews (SCRs), where poor information sharing has resulted in missed opportunities to take action that keeps children and young people safe.


  1. Safeguarding Good Practise – Reporting Concerns


Sing United Family recognises that the interest of the children and young people should be paramount, but that also there is a need to ensure that Sing United Family Leader, team and volunteers are not put at risk.

If there are any concerns about a child or young person, Sing United Family understands that the golden rule is:


DO SOMETHING – Doing nothing is not an option.


If a Sing United Family Leader or team member is unsure how to act in any situation, she / he should contact either:

Gateshead Council’s Duty Social Worker

Gateshead Council’s Children’s Services (in confidence) on:

0191 4332653 (Office hours Monday – Friday 08:30 – 17:00)

0191 4770844 (Out of hours, at night, at weekends and bank holidays.)


Newcastle City Council’s Children’s Social Care

0191 2772500 (Office hours Monday – Friday 9:00 – 17:00)

0191 278 7878 (Emergency Duty Team out of hours)

0191 277 2500 (Initial Response Service)


In an Emergency:

Contact 999


The safeguard lead for Sing United Family must always be informed of any concerns that are reported.

Collette Brady(Safeguard Lead)




  1. Monitoring of Policy


The policy will be a year after development and then every two years thereafter, or in the following circumstances:


  • Changes in legislation or Council guidance.
  • As a result of any other significant change or event.

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